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Hostess

Cashiering,Customer Service,Food & Beverage Service,Communication Skills,Flexible

1 to 2 Years

Sharjah - United Arab Emirates

July 07 2021

Company : Hilton

Employment Type : Full time

Company Details : Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Description

Specifically, you will be responsible for performing the following tasks to the highest standards

As a Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Hostess will also be required to have extensive knowledge of menu offerings.
Manage guest queries in a friendly, timely, and efficient manner
Ensure knowledge of menu and all products
Follow correct reporting procedures if faced with issues
Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
Has a good knowledge of the restaurant's sitting arrangements
Comply with hotel security, fire regulations and all health and safety legislation
 

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